FAQ

28 articles in this collection
Written by Mike Michel, Sara Picciotto, and Jörn Zaefferer

How we're preparing for GDPR

Our commitment on the upcoming EU Data Regulation.
Written by Mike Michel
Updated over a week ago

Password reset is not working

You don't receive an email to reset your password
Written by Mike Michel
Updated over a week ago

Can I use bitcoin miners?

TL;DR you will lose money
Written by Mike Michel
Updated over a week ago

nginx shows 502 bad gateway

after restart or redeployment
Written by Mike Michel
Updated over a week ago

IP Ranges

Open external services for sloppy.io
Written by Mike Michel
Updated over a week ago

Do you offer any larger packages?

Written by Sara Picciotto
Updated over a week ago

Debugging applications

How to debug and fix a crashing or hanging Docker container
Written by Jörn Zaefferer
Updated over a week ago

How can I cancel my subscription?

Written by Sara Picciotto
Updated over a week ago

What is your SLA?

Written by Sara Picciotto
Updated over a week ago

How are renewals managed?

Written by Sara Picciotto
Updated over a week ago

Can I change my plan after signup?

Written by Sara Picciotto
Updated over a week ago

Can I try sloppy.io for free?

Written by Sara Picciotto
Updated over a week ago

Can I run sloppy.io on premise/behind the firewall?

Written by Sara Picciotto
Updated over a week ago

Can I use private repositories and registries?

Written by Sara Picciotto
Updated over a week ago

Do you support SSL (https:)?

Written by Sara Picciotto
Updated over a week ago

Can I pay with bitcoin?

Written by Mike Michel
Updated over a week ago

Do you have an API, CLI or Web Interface?

Written by Sara Picciotto
Updated over a week ago

Can I expose TCP ports?

Written by Sara Picciotto
Updated over a week ago

How is port mapping working?

Written by Sara Picciotto
Updated over a week ago

How will sloppy.io distribute/schedule the containers?

Written by Sara Picciotto
Updated over a week ago

What about in dedicated: When scaling > 1, will it also go to other host, or is that just random and to be safe (eliminate host failures) just "scale enough" ?

Written by Sara Picciotto
Updated over a week ago

If two containers are running in shared plan/dedicated plan, are they on separate hardware?

Written by Sara Picciotto
Updated over a week ago

Can the dedicated plan be moved to the shared plan on the fly?

Written by Sara Picciotto
Updated over a week ago

Can the shared plans be up- and downgraded on the fly?

Written by Sara Picciotto
Updated over a week ago

Are there blocked outgoing ports ?

Written by Sara Picciotto
Updated over a week ago

Is there any free traffic included in the plans?

Written by Sara Picciotto
Updated over a week ago

What does "50 free containers included" mean?

Written by Sara Picciotto
Updated over a week ago

Information about our datacenter

Written by Sara Picciotto
Updated over a week ago