FAQ

caching_sha2_password error using mysql

tldr; use a 7.x version of mysql

Written by Jesse Kramer
Updated over a week ago

How to create a password hash?

Setting up Basic Authentication requires a password hash.

Written by sloppy
Updated over a week ago

Why does sloppy.io ask for a payment method in the trial?

Written by Jesse Kramer
Updated over a week ago

How we're preparing for GDPR

Our commitment on the upcoming EU Data Regulation.

Written by Jesse Kramer
Updated over a week ago

Password reset is not working

You don't receive an email to reset your password

Written by Jesse Kramer
Updated over a week ago

Can I use bitcoin miners?

Its not worth it, you will lose money

Written by Jesse Kramer
Updated over a week ago

nginx shows 502 bad gateway

after restart or redeployment

Written by Jesse Kramer
Updated over a week ago

IP Ranges

Open external services for sloppy.io

Written by Jesse Kramer
Updated over a week ago

How can I use my own custom domain?

Written by sloppy
Updated over a week ago

Debugging applications

How to debug and fix a crashing or hanging Docker container

Written by sloppy
Updated over a week ago

What is your SLA?

Written by sloppy
Updated over a week ago

How can I cancel my subscription?

and delete all my data

Written by sloppy
Updated over a week ago

How are renewals managed?

Written by sloppy
Updated over a week ago

Can I change my plan after signup?

Written by sloppy
Updated over a week ago

Can I try sloppy.io for free?

Written by sloppy
Updated over a week ago

Can I run sloppy.io on premise/behind the firewall?

Written by sloppy
Updated over a week ago

Can I use private repositories and registries?

Written by sloppy
Updated over a week ago

Do you support SSL or TLS (HTTPS)?

Secure HTTP connections enabled in all plans

Written by sloppy
Updated over a week ago

Can I pay with bitcoin?

Written by Jesse Kramer
Updated over a week ago

Do you have an API, CLI or Web Interface?

Written by sloppy
Updated over a week ago

Can I expose TCP ports?

For database administration, IoT devices

Written by sloppy
Updated over a week ago

How will sloppy.io distribute/schedule the containers?

Written by sloppy
Updated over a week ago

How does port mapping work?

Exposing containers via HTTP or TCP

Written by sloppy
Updated over a week ago

If two containers are running in shared plan/dedicated plan, are they on separate hardware?

Written by sloppy
Updated over a week ago

Can the dedicated plan be moved to the shared plan on the fly?

Written by sloppy
Updated over a week ago

Can the shared plans be up- and downgraded on the fly?

Written by sloppy
Updated over a week ago

Are there blocked outgoing ports ?

Written by sloppy
Updated over a week ago

Is there any free traffic included in the plans?

Written by sloppy
Updated over a week ago

What does "50 free containers included" mean?

Written by sloppy
Updated over a week ago

Information about our datacenter

Written by sloppy
Updated over a week ago